Privacy.
Handled clearly.

Scope of This Policy

This Privacy Policy applies to information collected through this website and related online inquiry forms operated for Seewaylok. It does not automatically apply to separate third-party websites, platforms, distributors, or services that may be linked from this website.

Information We May Collect

Depending on how you use the website, we may collect or receive:

• Business contact information, such as company name, contact name, business email, phone number, country or region.
• Product and project information, such as requested product category, quantities, application, material, dimensions, pressure, media, technical requirements, delivery needs, or project notes.
• Files you choose to upload, including drawings, specifications, BOMs, product references, images, spreadsheets, or other technical documents.
• Website and device information, which may include IP address, browser type, device type, referring page, pages viewed, timestamps, and similar technical logs.
• Cookie or analytics information, where cookies or similar technologies are used.

RFQs, Technical Files and Business Inquiries

When you submit an RFQ, general inquiry, technical-support request, or OEM/custom project request, we may use the information you provide to evaluate the request, prepare commercial or technical feedback, communicate with you, and manage the related business opportunity.

Technical documents may contain sensitive commercial information. Please only upload information that you are authorized to share.

Cookies and Similar Technologies

The website may use cookies, local storage, analytics tools, security technologies, or similar mechanisms to keep the website functioning, understand website usage, prevent abuse, and improve performance.

Depending on the tools actually enabled on the site, these may include:

• Essential cookies needed for website functionality, form handling, security, or user preferences.
• Analytics cookies used to understand traffic and visitor interactions.
• Third-party cookies that may be set by embedded services, analytics providers, anti-spam tools, maps, video, or other integrations.

If a cookie-consent tool is implemented, your available choices will be presented through that interface.

How We May Use Information

• Respond to product, pricing, availability, technical-support and OEM/custom inquiries.
• Review specifications, drawings, BOMs and application requirements.
• Prepare quotations, samples, technical recommendations, project discussions or commercial follow-up.
• Operate, maintain, secure and improve the website.
• Detect spam, fraud, misuse, security threats or technical problems.
• Maintain appropriate business records and comply with applicable legal, regulatory, tax, accounting or contractual requirements.
• Communicate with business contacts about an existing inquiry, project, customer relationship or relevant company information where permitted.

When Information May Be Shared

We may share information with service providers or business partners where reasonably necessary to operate the website or respond to your request. These may include hosting providers, website infrastructure providers, email services, analytics providers, security tools, CRM systems, file-storage providers, logistics providers, manufacturing or technical teams, and professional advisers.

We may also disclose information where required by law, regulation, court order, legal process, or to protect the rights, security, property, or legitimate interests of Seewaylok, website users, or others.

We do not describe personal information as “sold” merely because third-party service providers process it on our behalf. If applicable law gives you rights concerning sale, sharing, targeted advertising or similar practices, you may contact us to exercise those rights.

Security Measures

We use reasonable administrative, technical and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration or disclosure. No website, email system, file-upload process or internet transmission can be guaranteed to be completely secure.

For highly confidential drawings, proprietary BOMs, controlled technical data, export-controlled information, or other sensitive documents, contact us before transmission so that an appropriate exchange method can be agreed.

How Long We Keep Information

We may retain information for as long as reasonably necessary for the purpose for which it was collected, including inquiry follow-up, quotation history, technical support, customer or supplier relationship management, legal obligations, dispute resolution, security, accounting, and recordkeeping.

Retention periods may differ depending on the type of information, the nature of the project, contractual requirements, and applicable law.

Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights concerning your personal information, which can include the right to request access, correction, deletion, restriction, objection, portability, withdrawal of consent, or information about certain processing activities.

These rights are not absolute and may be subject to legal exceptions, identity verification, business-record requirements, or other lawful grounds.

To make a privacy request, use the contact details in the “Contact Us” section below and clearly state the nature of your request.

International Business and Data Transfers

Seewaylok operates in an international B2B environment. Information may therefore be accessed, processed, stored, or transferred in countries or regions other than the one in which you are located, subject to applicable law and appropriate business or service arrangements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in website functionality, business practices, service providers, legal requirements, or data-handling practices. The revised version should be posted on this page with an updated effective date.

Privacy Questions or Requests